Terms and Conditions

Welcome to SNOORENTALS

These terms and conditions outline the rules and regulations for the use of SNOORENTALS's Website, located at https://snoorentals.ca.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use SNOORENTALS if you do not agree to take all of the terms and conditions stated on this page.

Billing Date:

The Billing Date is the date of each calendar month that the Monthly Fee will be due, excluding the first Monthly Fee which happens at the point of checkout. This date is determined by the day of the month in which the item is delivered, and remains the same day of each month thereafter unless changed under the terms of this agreement.

Minimum Rental Period:

The Minimum Rental Period is the time you choose to rent the item for. The minimum rental period is 1 month.

Monthly Fee:

The Monthly Fee is the amount you pay each month in exchange for renting the item during the Rental Period. It is payable monthly in advance. The amount due is laid out during the checkout process on the Platform, and also in the confirmation email you receive once you’ve transacted. The first Monthly Fee is taken at the point of checkout. The second Monthly Fee is taken one calendar month after the item is delivered and subsequent Monthly Fees are taken on the same date each month thereafter.

Rental Plan:

Refers to the agreement to rent an item from snoorentals which you enter into by transacting to rent through the snoorentals website. This may be a fixed term or a rolling contract.

The Terms of Use:

These terms and conditions ("Terms and Conditions") apply to every transaction you make on the snoorentals Platform. If you have any questions or do not want to accept the terms and conditions, please contact our customer service team via live chat or email us at info@snoorentals.ca

Contract:

By entering into any form of transaction with snoorentals, you are agreeing to these terms of service. You agree that an account will be made for you with Stripe using the same details, in order to allow you to use the snoorentals service. Stripe handles the payments of your transaction.

Changes to Terms:

We may revise these Terms and Conditions from time to time but the most current version will always be at snoorentals.ca

Rental Agreement:

You agree to uphold your obligations of any Rental Plan which you commit to on the website. If you enter into a rental plan you are obliged to pay your Monthly Fees for your Minimum Rental Period. snoorentals has the right to cancel a contract and refund the payment before dispatch of the goods if they decide that the customer has not met their minimum verification requirements or if the item is out of stock.

Ownership:

Commencement of a Rental Plan does not constitute a change of ownership of the goods snoorentals to the customer.

Delivery:

Delivery of the item marks the beginning of your Minimum Rental Period. The item will be delivered upon successful payment of your first Monthly Fee plus any associated delivery charges displayed at checkout. There is no fee charged for the period between checkout and the delivery date.

We always aim to ship your order to arrive with you on your preferred delivery date, however, our delivery times are reliant on the courier partners we use and we cannot be held responsible for any third-party delays to deliveries.

The End of Contract:

When the Minimum Rental Period has ended, you agree to move onto a rolling contract unless you notify us that you would like to end the contract at the end of the Minimum Rental Period. To do this, you must;

• Cancel and schedule your SNOO pickup not later than 2 weeks prior to your next Billing Date; and

• Ensure that the item is received by snoorentals no later than 5pm (MST) on the working day prior to your next Billing Date.

Once both of these have happened, your Rental Plan has ended and no further Monthly Fees will be taken for the Item in question. If one or both of these do not happen, you will be moved to a rolling contract Monthly Fee will be processed on your usual Billing Date. Thereafter, payments will be taken on the same schedule as the original Rental Plan with the same Monthly Fee, on the same Billing Date. At any time during the rolling contract, you can choose to enter into a new Minimum Rental Period instead of remaining in Pay as you Go contract by getting in touch with us at bookings@snoorentals.ca

Cancelling a rolling contract:

If you are on a monthly plan, you may cancel any time by notifying snoorentals or scheduling your return; 2 weeks to your next Billing Date; that you wish to cancel and return. Upon receipt of the item the Rental Plan will be cancelled and no further Monthly Fees will be charged. If the item is not returned prior to the next Billing Date, Monthly Fees will resume. If you are on a 3 or 5 months contract, If the item is returned before your chosen plan expires, you will be charged 50% of the remaining rental months for early return.

Damage:

Once the item has been returned it will be assessed for any damage. A reasonable level of wear and tear is permitted but you will be charged for any more significant damage.

If the item is repairable, but the repair is expected to cost over $50, we may charge you for the cost of repair. If the item is damaged beyond repair, you will be charged the Replacement Value. The condition of the item will be assessed by our team, and you agree to pay for any amounts they deem due within 7 days of being notified, which will happen within 7 working days of receiving your item back.

Late Fees:

If you owe any money to snoorentals for any reason the outstanding amount will accrue 15% interest for each month that the payment is overdue.

Non-Payment:

If you owe snoorentals money through the terms of these Terms of Service you agree to pay the sum promptly and not more than 48 hours from it being requested. In the event that you do not pay the owed money within this timeframe, Snoorentals may debit this amount from your card. In agreeing to these Terms you agree to allow us to do so and waive your right to chargeback this transaction with your bank.

If you miss subscription payments and are uncommunicative with snoorentals, you agree that snoorentals can take a holding deposit or charge you up to the full value of the items you have rented. This deposit will be fully refunded upon receipt of the item, unless the item requires repair, replacement or if you do not continue to pay the remaining amount on your subscription.

If the deposit is not able to be collected and you do not continue to pay the remaining amount on your subscription we shall be entitled to pursue you with legal action for the full retail value of the items, and your use of the platform will be permanently suspended. Non-communication will be regarded as theft and treated as such with the appropriate authorities and legal recourse.

Unreturned Equipment:

If equipment is not returned, snoorentals reserves the right to take any and all necessary actions (including law enforcement and legal action) to locate, recover and regain possession of the equipment.

If recovery of the equipment is not possible, you will be responsible and agree to pay for the cost of replacing the equipment at their current recommended retail price.

If you breach the Terms of this Agreement by not returning the equipment or not paying for the cost of replacing the equipment, snoorentals reserves the right to take any and all measures necessary (including lawfully entering your premises and repossessing the equipment or otherwise) to terminate this agreement at any time. Any expense incurred by Snoorentals in the recovery of the equipment or any fees or expenses payable by you under this contract shall be payable in full. Payment of any lesser sum than the amount due shall not discharge your obligations under this agreement.

Disputes:

Canadian law will apply to all disputes and the interpretation of these Terms and Conditions. If we need to apply to court to enforce any part of these Terms and Conditions against you or resolve any other dispute between us arising from or related to your use of the snoorentals Service, we will initially seek to apply to the Canada courts.

Limitation of Liability:

SnooRentals, along with its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers, disclaims all liability related to the use of its services, whether arising from contract, negligence, breach of statutory duty, or any other basis. SnooRentals will not be liable for any indirect or consequential losses, including but not limited to injury, direct or indirect damages, incidental or punitive damages, or any loss of profits, earnings, business, goodwill, anticipated savings, or failure to reduce debt.

In cases where a valid claim is made against SnooRentals, the company’s liability will be limited to the amount paid for the service under this agreement during the year the claim arises.

By accepting these terms, you agree not to pursue claims or legal actions against any other individual or entity who might claim indemnity or contribution under any applicable statute or otherwise.

By using the SnooRentals platform and services, you acknowledge the following:

• You willingly assume all risks associated with your rental, including known and unknown risks, even if they arise due to negligence, and take full responsibility for your participation.

• You agree to comply with all stated and customary terms for participation. If you observe any significant hazards during your rental, you agree to cease participation and promptly notify SnooRentals.

• For yourself and on behalf of your heirs, assigns, representatives, and next of kin, you release and hold SnooRentals and its affiliates harmless from any and all injury, illness, disability, death, or loss or damage to property, arising from any cause, including the negligence of SnooRentals or others, to the fullest extent allowed by law.

Additionally, you agree that SnooRentals’ suppliers bear no liability of any kind related to these terms or your rental.

Indemnity:

Users agree to indemnify, defend, and hold harmless SnooRentals, including its parent companies, subsidiaries, affiliates, officers, directors, and employees, from any loss, cost, damage, claim, or demand (including reasonable legal fees) arising from any third-party claim or incurred by SnooRentals, its parent companies, subsidiaries, affiliates, officers, or employees due to the User’s use of the Platform in violation of this Agreement.